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2 locations in Oakland
Filters
Reviews
8.0 Very good
Jan 2024
10.0 Wonderful
Dec 2023
2.0 Poor
Nov 2023
2.0 Poor
Jan 2022
10.0 Wonderful
Nov 2021
10.0 Wonderful
Nov 2021
One location in Oakland
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Dec 2023
6.0 Okay
Oct 2023
7.9 Good
Jun 2021
2.0 Poor
May 2021
Pros:
NothingCons:
Somehow my reservation was made to downtown Atlanta. Why? Two different counter people were unbelievably rude. The car was beat up with 38,000 miles on it. Then the location closed before my reservation time was up and they want to charge me $25 more to drop it off at the open airport location. Terrible all around.8.0 Very good
Apr 2021
Pros:
Staff was very helpful.Cons:
Quicker check in processOne location in Oakland
Filters
Reviews
2.0 Poor
May 2021
Pros:
NothingCons:
I booked a vehicle and it was sold out when I arrived. No replacement.2.0 Poor
May 2021
Pros:
Absolutely nothing!Cons:
I called the location directly 1 hour before pick up to confirm reservation & verify vehicle was available. 40 minutes later I received a call from the location stating the had no vehicles available and denied that anyone from their location gave me confirmation otherwise.10.0 Wonderful
May 2021
Pros:
The staff was very friendly considering the volume of customers due to The shortage of rental cars.Cons:
It would be great to have another rapid pick process for people with reservations and a major credit card.2.0 Poor
May 2021
Pros:
My rental car was not available upon my arrival in Atlanta, and customer service provide no assistance in transferring my reservation to another provider.Cons:
Automatically set up another rental car reservation if the rental car company runs out of cars.10.0 Wonderful
May 2021
Pros:
Yes2.0 Poor
Apr 2021
Pros:
They rented the car to someone else and stranded me in Atlanta with no carCons:
Poor excuse of a rental car company... Kayak did nothing to help the situation.. they could care in the leastOne location in Oakland
Filters
Reviews
4.0 Mediocre
Mar 2024
2.0 Poor
Nov 2023
8.0 Very good
Feb 2021
Pros:
Drop-off was super easy, but pick-up was long.Cons:
Out of the five people working when I picked up the car, only one was actually helping customers.2.0 Poor
Jan 2021
Pros:
I reserved a car and went to go pick it and they were closed. I called customer service and nothing. Would be nice if I knew that they were going to be closed and I wouldn’t have paid for a rental.Cons:
They could have their hours up online instead of on a sheet of printer paper on the door so no one gets tricked into renting a car they can’t get!2.0 Poor
Jul 2018
Cons:
1st vehicle was old and broke down with a transmission problem. It took two hours to get a replacement vehicle while stuck on the road with my family. 2nd vehicle had a warning light that came on the dashboard "Regular service maintenance required "7.2 Good
Jun 2018
Cons:
The car smelled like smoke. Would have been nice to have someone walk through the features of the car. Took a long time to figure out all of the new controls.2 locations in Oakland
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
I made my reservation online only two days in advance, and I was able to walk into the rental office and leave with my rented car only a few minutes later! The same representative helped me with pick-up and drop-off, and she was very helpful and professional both times. Also, setting up my reservation through Kayak helped make things simple as well.Cons:
Nothing! I've used another car rental service nearby in Downtown Atlanta, and frankly this Enterprise offered me fewer issues and a better value for my experience. If I need another car rental, I will probably be returning here.4.0 Mediocre
Dec 2020
Cons:
I reserved a car get there they tell me the car they had was due for service but instead of upgrading me they down graded me 😤😤😤😤😤3.6 Poor
Jul 2019
Pros:
Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.Cons:
Either be an Enterprise or be something else.10.0 Wonderful
May 2017
Pros:
the car was ready, service prompt and friendly. return was the fastest and easiest i'd every experienced.Cons:
the gas pedal of the car we rented was very short and my foot kept slipping off. this is dangerous. the cockpit design is quite uncomfortable. however, these problems stem from the car manufacturer [chevy sonic], not enterprise10.0 Wonderful
Apr 2017
Pros:
Customer service no the vehicle rented.One location in Oakland
One location in Oakland
One location in Oakland
Yes. Based on our information, ROUTESCARTRK in Castleberry Hill is the cheapest car rental location in Atlanta. It is located at 2144 Sullivan Road.
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